Every task has a place.
All open tasks in your organization in one system – from intake to resolution.
Maps
In view. Under control.
Every task with a location appears on your map.
Resolve supports worldwide, high-precision maps from OpenStreetMap, Mapbox and Google Maps, and your own map services that provide a MapLibre style.
Resolve Satellite
Your website and Resolve. Securely connected.
Offer forms on your website, from a contact form to a problem report. Publish selected data from Resolve on your website. Resolve stays protected behind your firewall or in your VPN.
Rules and SLAs
Procedures automated. Less manual work.
Which unit takes on which category, who is informed and what happens when a deadline passes – define these procedures in Resolve with your own rules. Set SLAs and get warnings before deadlines pass.
Rules
Routine steps such as handing over, filing and notifying are done by rules, without anyone having to remember them.
SLAs and due dates
Response and resolution deadlines per category, with a warning before they pass.
Single sign-on and passkeys
Your staff sign in with the account they already have – through your identity provider (OpenID Connect) or with a passkey.
Questions and Answers
Can we try Resolve?
Yes. You can install the Community Edition on your own server. Resolve Cloud can be tested free of charge for 14 days.
Is the Community Edition limited?
No. The Community Edition has the full feature set, including rules, SLAs, custom fields and single sign-on. A commercial license adds multi-tenant support, source code inspection and support with response times. See Editions.
Who can use the Community Edition?
The Community Edition is free for personal use, nonprofit organizations with an annual budget of up to €2M, and schools and universities for teaching and noncommercial research.
Where is our data stored?
On-premises, your data stays on your own server. Resolve Cloud runs as a dedicated instance for each customer, hosted in the European Union.
What do we need to run Resolve on-premises?
Resolve runs on a 64-bit Linux server with at least 1 GB of free memory. More details in the installation guide.
Which identity providers work with single sign-on (SSO)?
Resolve works with any identity provider that supports OpenID Connect.
Which maps can we use?
Resolve supports Mapbox, Google Maps, OpenStreetMap and any service that provides a MapLibre style.
Can Resolve be connected to our other systems?
Yes. Resolve has an API, and integrations connect it to many services.
Do you offer support with an SLA?
Yes, for commercial customers. Support with agreed response times and SLAs is available on request. Contact us to discuss what you need.
Any other questions?
Write to us and tell us what your organization needs. We will get back to you.